How it works

The Clothes Line, new from Blue Cross, is the easy way to donate high-quality, designer and vintage clothing and accessories using your own free courier service. It’s secure. It’s convenient. Best of all, proceeds raised go to help pets in crisis.

STEP 1: Create a Giving Account and ask us for a bag
Blue Cross dog in a shop with some clothes

Create an online account now. Or, if you’re already registered, simply sign in or call us on 0300 777 1970.

Everything’s completely free of charge, so you can donate your high-quality clothes and accessories to help pets in need easily and at no cost to you. We’ll send you a special bag that will be delivered to your door.

Gift Aid

If you're a UK tax payer, say yes to Gift Aid. It allows us to increase the value of your donation by 25% at no extra cost.

STEP 2: Fill your bag

Have a proper sort-out and find those pre-loved clothes and accessories; all those once 'must-haves' of the season, and simply pop them in the bag.

We’re raising the standard of item donation. The Clothes Line isn’t about items you haven’t got round to throwing away; it’s about high-quality, undamaged and clean clothes and accessories that will help us raise money to give pets a brighter future.

It's not difficult, but there are a few guidelines you should follow to ensure your donations reach us in perfect condition:

1. Fill your bag - but please don't overfill it. Once you've donated, you can contact us direct to discuss requesting another bag.

2. Ensure any shoes you're donating are boxed (don't worry if it's not the original box). Bags need to have flat sides, not angles that might rip in transit.

3. Compress any excess air and make sure you can close your bag securely and easily with the seal provided.

STEP 3: Book a collection
Parcel Force logo

Now your bag’s filled with excellent clothes and accessories you no longer wear, you’re ready to book your collection. Because of the high value of the goods in your bag, we’ve selected a dedicated courier to collect them. They’re called Parcel Force.

To arrange a collection that suits you, Please call us on 0300 777 1970.

STEP 4: Be happy
Blue Cross logo

All of your donations are sorted, steamed and priced in our warehouse, then sent direct to chosen Blue Cross shops to be sold in the usual way. We don't use any third parties, so you can relax safe in the knowledge that you're making a real difference to pets in crisis.

You can find more information on the pets you're helping at